We are committed to protecting your information and being transparent about how we collect, use, and store data in line with Canadian privacy laws.

Information We Collect

We collect personal data to improve your experience, keep you informed, and enhance site security.

• Contact details including your name, email address, phone number, and location provided when reaching out to us.
• Details about your inquiry, preferences, and any messages or feedback submitted via our forms.
• Technical information such as browser type, device identifiers, and visit logs to maintain website functionality.
• Communication records, including our replies and your responses, for service quality reviews.

How We Use Data

Your data is used only for communication, site improvement, legal compliance, and ensuring secure access.

• Sending replies to your inquiries and providing requested information.
• Improving site performance and tailoring helpful content based on user interest.
• Complying with Canadian privacy regulations and addressing security needs.
• Internal quality assurance and service improvement processes.

Legal Basis for Processing

We process data with consent, as legally required under Canada’s privacy guidelines.

Personal data is handled with user consent for outreach and support, and to comply with Canadian legal requirements regarding online communication and privacy.

Data Sharing

Data is only shared when required by law or to improve site security and service quality.

• May be provided to trusted service providers solely for running the website and responding to your inquiries.
• Legal authorities may receive information if required under Canadian regulations.
• No data is sold or shared with advertisers, marketers, or outside parties for unrelated purposes.

Data Security

Your personal data is protected with appropriate security safeguards, encrypted communication channels, and regular reviews of best practices. We prioritize minimizing unnecessary data collection and restrict access to authorized staff only.

Your Rights

As a Canadian resident, you may access, correct, or request removal of personal data.

• Request a copy of the data we have on file about you at any time.
• Ask for correction or update of inaccurate information submitted previously.
• Request deletion of information, provided it aligns with legal requirements.
• Withdraw consent for data processing or updates to privacy preferences.

Cookie Usage

Cookies are used to improve browsing, remember preferences, and analyze website use. Details are available in our Cookie Policy.

Read Cookie Policy Read Cookie Policy

Contact Us

For privacy-related questions, requests, or concerns, contact our responsible data representative using the details below.

Privacy Policy Changes

Changes will be posted here. Continuing to use the site means you accept any updates to this policy.